In case of any manufacturing defect, mail us within 24 hrs of receipt of the product on our customer service email ID firstname.lastname@example.org. Never return the item without consulting us.
Return your item using registered airmail/courier agency as advised in our return authorization mail.
Shipping cost of sending back the item to us will be borne by us if the product is found to have manufacturing defect, or else the shipping charges shall be borne by the customer.
Return the item within 7 days of confirmation from us with the product in its original fold, original packing and original condition along with a copy of invoice. Worn, damaged, washed, misfolded or used item will not be accepted.
Sending back the product safely to us is your responsibility.
Decisions relating to return, exchange or refund shall be in the sole discretion of Banarasi Niketan Private Limited.
Banarasi Niketan Private Limited was started by Sri Ashoke Kumar Saha in 2000. His expertise skills in saree business for over 40 years has lead our showroom to be one of the most renowned retail saree store in North Kolkata. He has spent his entire life creating exclusive designs and ultimately selling his exclusive products to our valued and loyal customers. Over the years our store has grown and now is spread around 3000 sq ft in 3 floors in the heart of the city of Kolkata in “Shyambazar”.
128/10A, Bidhan Sarani, Shyambazar Kolkata, West Bengal700004India